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From Tech to Timber
Customer Testimonials
What Customers Are Saying About Their Pieces
Every handcrafted piece has a story, and the people who welcome those pieces into their homes are a huge part of mine. After each order, I have started sending a small survey to hear about your experience—and for those who are comfortable, I ask to share your words and a photo of the item you received. These testimonials mean the world to me. They help others see the care, quality, and personal attention that goes into every project.
Below, you’ll find real customer feedback paired with photos of the pieces I created just for them.
Ash Knight
Manitoba, ON
Amazing custom wine rack! My partner and I make mead, cider, and wine, and we have been looking for a wine rack big enough to hold everything we make. We knew we wanted something custom made as we're both pretty picky when it comes to our furniture, and working with R&R has been a dream! From getting the exact dimensions we want to the exact finish we want, my partner and I couldn't be happier! And we got it delivered right to our door for a really good price. Any time I need any custom woodwork done, R&R is my new go-to!
Jeannie
Toronto, ON
I ordered a crate from Rustic and Renewed and was thoroughly impressed with the excellent, attentive service as well as the end product. I received a dozen photos as the crate was being built, was consulted throughout the process. There were no hiccups. Just a beautiful crate.
Charlene Pye-Finch
London, ON
I ordered a customized epoxy ocean-themed cutting board for a wedding gift
and it exceeded expectations. Product was great quality, not to mention the
bride & groom loved it!
Gloria Tseng
USA- Picked up Order
I brought 4 Rustic & Renewed reclaimed charcuterie boards for my closest friends as Christmas presents. They had an individualized aesthetic due to varying species of the reclaimed wood. All were beautiful! I loved the fact a portion of the proceeds were donated for forestry. I then bought 2 more sustainable charcuterie boards in lieu of wine as hostess gifts. Again, the boards are beautiful! Big shoutout for Rustic & Renewed for being so patient over text & calls to get my orders exactly what I had envisioned to make the products one of a kind!
Samia
Milton, ON
I am very satisfied with all decorations I got at Rustic and renewed decor. Products are high quality made with real wood. Customer service is great. Karen is definitely a great artist. I highly recommend this place.
